Personal Information: We collect personal information that you provide to us, such as your name, address, email, and phone number when you subscribe to our services or contact us for support.

Usage Data: We collect data on how you use our services, including the features you use, the hardware you interact with, and your preferences.

Payment Information: We collect payment details such as credit card information, billing address, and transaction history to process your subscriptions and payments.

Technical Data: We collect technical information such as IP address, browser type, and operating system when you visit our website or use our mobile applications.

Cookies and Tracking: We use cookies and other tracking technologies to enhance your experience, analyze site traffic, and understand user behavior.

Third-Party Information: We may receive information about you from third parties, such as social media platforms, when you interact with our content or services on those platforms.

Service Delivery: We use your information to provide, maintain, and improve our smart home services, including installation, maintenance, and customer support.

Payment Processing: We use your payment information to process subscription fees, security deposits, and any other financial transactions.

Communication: We use your contact information to communicate with you about your account, service updates, and promotional offers.

Personalization: We use your usage data to personalize your experience with our services, offering recommendations and tailored features.

Security: We use your technical data to protect our services from fraud, abuse, and security threats.

Legal Compliance: We use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

Analytics: We use cookies and tracking data to analyze site traffic, understand user behavior, and improve our services.

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and installation technicians.

Business Partners: We may share your information with business partners to offer joint services or promotional offers.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

Protection of Rights: We may disclose your information to protect the rights, property, or safety of Bharat Switch, our customers, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Consent: We may share your information with your consent or at your direction.

Aggregated Data: We may share aggregated, anonymized data that does not identify you for research, analysis, or marketing purposes.

Encryption: We use encryption and other security measures to protect your personal information during transmission and storage.

Access Controls: We implement access controls to ensure that only authorized personnel can access your personal information.

Security Audits: We regularly review and update our security practices to safeguard your data against unauthorized access, loss, or misuse.

Incident Response: We have protocols in place to respond to data breaches or security incidents promptly and effectively.

User Responsibilities: You are responsible for maintaining the security of your account credentials and for notifying us of any unauthorized access or use of your account.

Third-Party Security: While we take measures to protect your data, we are not responsible for the security practices of third-party service providers.

Data Retention: We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Access and Correction: You have the right to access and correct your personal information held by Bharat Switch. You can update your information through your account settings or by contacting customer support.

Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations. Contact us to initiate a deletion request.

Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances.

Objection to Processing: You have the right to object to the processing of your personal information for direct marketing purposes or based on legitimate interests.

Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Complaints: You have the right to lodge a complaint with a data protection authority if you believe your privacy rights have been violated.

Cookie Usage: We use cookies to enhance your experience, remember your preferences, and analyze site traffic.

Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

Third-Party Cookies: We may allow third-party service providers to place cookies on your device for analytics and advertising purposes.

Tracking Technologies: We use other tracking technologies, such as web beacons and pixel tags, to collect usage data and improve our services.

Consent to Cookies: By using our website or services, you consent to our use of cookies and tracking technologies as described in this policy.

Opt-Out Options: You can opt-out of certain tracking technologies through your browser settings or third-party opt-out mechanisms.

Age Restrictions: Bharat Switch services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Parental Consent: If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

Account Supervision: Parents and guardians should supervise their children’s use of our services and ensure that no personal information is provided without consent.

Educational Resources: We encourage parents to educate their children about privacy and online safety practices.

Reporting Concerns: If you believe we have collected personal information from a child under 13, please contact us immediately to address the issue.

Family Accounts: If our services offer family accounts, we will obtain appropriate consent for children’s data collection and use.

Children’s Rights: Children have the same rights regarding their personal information as outlined in this policy. Parents can exercise these rights on behalf of their children.

Right to Modify: Bharat Switch reserves the right to update or modify this privacy policy at any time. Significant changes will be communicated to customers through the website, email, or other appropriate means.

Notification of Changes: Customers will be notified of any significant changes to this policy via email or the Switchbuddy app.

Continued Use: Continued use of Bharat Switch’s services after changes have been made constitutes acceptance of the new privacy policy.

Review and Consent: Customers are encouraged to review the privacy policy periodically to stay informed of any updates.

Effective Date: The effective date of the privacy policy will be indicated at the beginning of the document.

Mandatory Changes: Any changes mandated by law will be implemented immediately and communicated to customers as required.

Feedback and Questions: Customers with questions or feedback regarding the privacy policy can contact Bharat