Standard Shipping: We offer standard shipping for all products, with delivery typically within 5-7 business days from the date of order confirmation.

Expedited Shipping: Expedited shipping options are available for an additional fee, with delivery typically within 2-3 business days from the date of order confirmation.

International Shipping: We offer international shipping to select countries. Delivery times and costs vary based on the destination and shipping method chosen.

Shipping Carriers: We use reputable shipping carriers such as FedEx, DHL, and UPS to ensure reliable delivery of our products.

Shipping Fees: Shipping fees are calculated based on the weight and dimensions of the package, the shipping method selected, and the destination.

Free Shipping: Free standard shipping may be offered on certain promotions or for orders exceeding a specified amount.

Shipping Insurance: Shipping insurance is included for all deliveries to cover potential damage or loss during transit.

Order Confirmation: Customers will receive an order confirmation email upon successful placement of their order, detailing the items purchased and the estimated delivery date.

Processing Time: Orders are typically processed within 1-2 business days from the date of order confirmation. Expedited processing is available for urgent orders.

Backordered Items: If an item is out of stock or on backorder, customers will be notified promptly with an estimated restock date and delivery timeline.

Order Modifications: Customers can request modifications to their order, such as changing the shipping address or adding items, within 24 hours of order placement.

Order Cancellation: Customers can cancel their order within 24 hours of order placement for a full refund. After this period, cancellation requests will be subject to our cancellation and refund policies.

Payment Verification: Orders may be subject to payment verification checks to prevent fraud. This may extend the processing time.

Out of Stock Items: If an item is out of stock after an order is placed, customers will be given the option to wait for restock, choose an alternative product, or receive a refund.

Delivery Timeframes: Delivery timeframes depend on the customer's location. Most customers will receive their products within a week. Standard delivery typically takes 5-7 business days.

Delivery Notifications: Customers will receive email notifications with tracking information once their order has been shipped. Real-time updates are available through the shipping carrier’s website.

Delivery Address: Customers must provide a complete and accurate delivery address. Bharat Switch is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Delivery Confirmation: Customers may be required to sign for their delivery to ensure safe receipt of the package. Please ensure someone is available to receive the package.

Missed Deliveries: If a delivery attempt is missed, the carrier will leave a notice with instructions for rescheduling or collecting the package from a local depot.

Delivery Issues: Customers should report any delivery issues, such as damaged packages or missing items, within 48 hours of receiving the order for prompt resolution.

Residential and Business Addresses: We deliver to both residential and business addresses. Additional charges may apply for deliveries to remote or difficult-to-access locations.

Customs and Duties: International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the customer and are not included in the shipping fees.

Customs Clearance: Customers are responsible for ensuring their order complies with the import regulations of their country. Delays due to customs clearance are beyond our control.

International Shipping Times: International shipping times vary based on the destination and shipping method selected. Customers will be provided with an estimated delivery date at the time of order confirmation.

Prohibited Items: Some items may be restricted or prohibited from being shipped internationally due to regulatory restrictions. Customers will be notified if their order contains such items.

International Returns: International customers must contact our support team for instructions on returning items. Return shipping costs are the responsibility of the customer.

Tracking International Shipments: Tracking information for international shipments will be provided once the order has been dispatched. Customers can track their order through the shipping carrier’s website.

Currency Conversion: Orders placed on our website are processed in the local currency. Currency conversion rates may apply for international transactions.

Pre-Orders: Pre-ordered items will be shipped as soon as they become available. Customers will be notified of the estimated shipping date at the time of pre-order.

Bulk Orders: For bulk orders or large quantities, special shipping arrangements may be required. Customers should contact our support team for assistance.

Seasonal Delays: Delivery times may be affected by seasonal factors such as holidays or high-volume shipping periods. Customers will be notified of any expected delays.

Express Delivery: Express delivery options are available for urgent orders. Additional fees apply, and delivery times will be confirmed at the time of order placement.

Gift Orders: Customers can specify if their order is a gift and include a personalized message. Gift wrapping options may also be available.

Service Upgrades: Customers who upgrade their subscription to include hardware will receive the new hardware as part of their subscription package. Delivery times will be confirmed at the time of upgrade.

Government Regulations: Any shipping delays or restrictions due to government regulations or mandates will be communicated to customers promptly.

Accurate Information: Customers must provide accurate and complete shipping information to ensure timely delivery. Any changes to the shipping address should be communicated immediately.

Timely Response: Customers must respond promptly to any inquiries from Bharat Switch or the shipping carrier regarding their order or delivery.

Receipt of Goods: Customers must inspect their order upon receipt and report any issues or discrepancies within 48 hours to initiate a resolution process.

Shipping Costs: Customers are responsible for any additional shipping costs incurred due to incorrect address information or missed delivery attempts.

Compliance with Policies: Customers must comply with all shipping and delivery policies outlined in this document to ensure a smooth delivery process.

Customs Compliance: International customers must ensure their order complies with the import regulations of their country and pay any applicable duties or taxes.

Secure Packaging: Customers returning hardware or items must ensure they are securely packaged to prevent damage during transit. Any damage incurred during return shipping may affect the refund amount.

Initial Resolution: Any disputes regarding shipping or delivery should first be addressed with Bharat Switch customer service for resolution.

Escalation: If a resolution cannot be reached, customers may escalate the dispute to Bharat Switch management for further review.

Mediation and Arbitration: Bharat Switch may offer mediation or arbitration as an alternative dispute resolution method, with the agreement of both parties.

Legal Action: Customers retain the right to seek legal action if disputes cannot be resolved through internal processes. Such actions must be initiated in the jurisdiction specified in the governing law section.

Documentation of Claims: Customers are encouraged to document all communications and evidence related to their shipping or delivery issues for dispute resolution purposes.

Resolution Timeline: Bharat Switch aims to resolve disputes within 30 days of the initial complaint. Delays may occur due to the complexity of the case or additional investigations required.

Final Decision: The final decision on shipping and delivery disputes will rest with Bharat Switch, ensuring fairness while upholding company policies and customer satisfaction.

If you have any questions or concerns about our shipping and delivery policies, please contact our customer support team at support@bharatswitch.com. We are here to assist you and ensure a smooth delivery experience.